IssueFix is a user-friendly communication tool that keeps your company in direct contact with programmers throughout the development of your development project. Users can view the project, in progress, and relay any bugs or functionality concerns to the programmer through an easy-to-use, online interface. Rather than sending countless emails that are not tracked and fill up your users' and programmers' inboxes, all project communications can be entered, sent and tracked through IssueFix. At any time, you can view the status of any reported issues as well as the name of the user who requested the fix and the programmer to whom it has been assigned.

IssueFix is customizable to your specific project. Through a series of permission settings, your project administrator can give users varying levels of permission to control what users can view or edit within the program. Fields can be customized, reflecting the specific needs and nuances of your project.

This system is designed to help small to mid sized companies that deal with projects and have a need for tracking the issues on a regular basis. The purpose of this system is to assign and track issues/bugs in a projects. One of the major benefits by using this system is simplifies the tracking of issues/bugs without maintaining lot of excels files to track issues in a traditional way. This system allows project managers and developers/team members to work effectively without having to waste time on whether the issue has been resolved, to whom it is currently assigned. All the people involved in the project can see all the issues and their status in one place. They don't need to search their emails for the status of issues/bugs as they may currently operate.

Help desk related companies, customer service related companies, and IT companies are the primary and most potential to use this system.